Mad Hats Terms of Use

Effective Date: 12/08/2024

Welcome to Mad Hats! These Terms of Use (“Terms”) govern your access to and use of the website madhats.co.uk (“Website”), operated by Mad Hats (“we,” “our,” “us”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Business Overview

Mad Hats specializes in selling unique headwear designed for festival-goers. Our products feature secret compartments for discreet storage of personal items. We are a business registered in the United Kingdom and operate under UK law.

2. User Accounts

You are not required to create an account to make purchases on our Website. You may check out as a guest, but you are responsible for ensuring that the information provided during checkout is accurate and complete.

3. Purchases and Payments

We accept the following payment methods: Klarna, Clearpay, PayPal, Apple Pay, Google Pay, and Android Pay, as well as standard credit and debit cards. Any disputes related to payments will be handled in the usual manner according to the terms set by your payment provider.

Please note that any discounts or special offers will be subject to additional terms and conditions, which will be made available when the discounts are released.

4. Shipping and Delivery

Please refer to our separate Shipping Information page for details on shipping options, delivery times, and related policies.

5. Returns and Refunds

Please refer to our Returns and Refunds page for information on our return and refund policies.

6. Intellectual Property

The Mad Hats logo, designs, images, and all other content on this Website are the intellectual property of Mad Hats. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited. If you wish to use any of our content, you must first obtain written permission from us.

7. User Conduct

By using our Website, you agree not to engage in any of the following prohibited activities:

  • Violating any laws or regulations.
  • Engaging in fraudulent or deceptive practices.
  • Interfering with the operation of our Website.
  • Infringing on our intellectual property rights or the rights of others.

Mad Hats reserves the right to terminate access to our Website for users who violate these Terms.

8. Dispute Resolution

In the event of a dispute, Mad Hats will first attempt to resolve the matter internally through higher management resolution efforts. If necessary, mediation may be employed as a means to reach a mutually agreeable solution.

9. Privacy and Data Protection

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Legal Disclaimers

Mad Hats is not responsible for the actions individuals take with our products. We do not condone, encourage, or take responsibility for any illegal activities performed using our products. Users are solely responsible for ensuring they comply with all laws and regulations in their respective jurisdictions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at staff@madhats.co.uk.

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