Effective Date: 12/08/2024
At Mad Hats (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website madhats.co.uk (“Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information when you use our Website:
1.1. Personal Information
- Contact Information: Name, email address, billing address, shipping address, and phone number.
- Payment Information: Payment details such as credit card numbers or other payment method details. (Note: We do not store your payment information; it is processed securely by our payment processors.)
1.2. Non-Personal Information
- Usage Data: Information about how you use our Website, including your IP address, browser type, operating system, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To communicate with you regarding your orders or inquiries.
- To improve our Website, products, and services.
- To send you marketing communications, if you have opted in to receive them.
- To comply with legal obligations and protect our rights.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering orders, and marketing.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below.
6. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Your continued use of the Website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
- Email: staff@madhats.co.uk
- Address: Office 6334, 182, High Street North, London, E6 2JA
